Business Operations Analyst
Core
Launch new products for Loft clients, driving activation, adoption, and habit formation while coordinating cross-functional teams to remove barriers and scale operations.
Role type
Senior Business Operations Analyst (Product Launch)
Builds
New product launches and adoption playbooks for Loft's platform
Domain
PropTech / Real Estate Technology
Deliverable
product features
Required skills
Data-driven decision making, cross-functional coordination, adoption journey management, process improvement, stakeholder influence, multi-priority management
Preferred skills
Analytical thinking, client orientation, adaptability in early-stage environments, scalable solution design
Responsibilities
Lead new product adoption journeys from launch to ramp-up, act as the client focal point for launch products, coordinate internal teams to resolve adoption blockers, collect and structure operational learnings for product and business teams, track adoption and retention metrics, build playbooks and processes to scale operations, support transition to recurring operations (BAU)
Seniority
Senior, hands-on IC