AI Platform Support Engineer
Core
Primary technical contact for AI platform issues, resolving hardware, software, driver, and framework problems while advising on configuration and performance tuning. (via careerplan.io/jobs/gcb06f4c-ai-platform-support-engineer-at-cynet-systems)
Role type
Senior IC AI Platform Support Engineer
Builds
Stable AI workloads and validated software environments for customers
Domain
AI/ML infrastructure and hardware support
Deliverable
client delivery
Required skills
Troubleshooting, System validation, Scripting (Python/Bash/PowerShell), Linux/Windows administration, Hardware diagnostics
Preferred skills
ROCm, GPU/NPU computing, AI/ML frameworks (PyTorch/TensorFlow), Docker, Model deployment, BIOS/UEFI, Device drivers, Performance analysis
Technologies
Bash, Debian, Docker, Firmware, Linux, PowerShell, PyTorch, Python, TensorFlow, Ubuntu, Windows
Responsibilities
Investigate and resolve hardware, software, BIOS, driver, and application problems; Reproduce defects in internal lab environments; Advise on platform configuration and performance tuning; Troubleshoot AI workloads, ROCm, and model execution failures; Collect and analyze logs, traces, and telemetry to isolate root causes; Collaborate with engineering teams on fixes and escalate product defects.
