IT Operation Engineer Remedial Action and Capacity
Core
Ensuring stable, SLA-compliant operation of applications and platforms across cloud, on-premises, and hybrid environments.
Role type
Senior IT Operations Engineer (Remedial Action & Capacity)
Builds
Cloud, on-premises, and hybrid application and platform infrastructure
Domain
IT Operations / Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Incident and Change Management (ITIL), Monitoring and Logging (Splunk, Grafana, PRTG, Prometheus), Windows Client-Server application operations, Database management, REST APIs, Messaging, Event Streaming
Preferred skills
Capacity planning, Remedial action, KPI definition and reporting, Documentation creation
Technologies
Splunk, Grafana, PRTG, Prometheus, Windows, REST APIs
Responsibilities
Ensure stable and SLA-compliant operation of applications and platforms; Perform deployments, releases, updates, and maintenance; Analyze and resolve incidents; Build and develop monitoring, logging, and alerting solutions; Define and evaluate operational KPIs; Implement ITIL-based incident, change, and service processes; Create and maintain operational documentation; Collaborate with infrastructure, network, security, and development teams; Participate in IT on-call rotations
Seniority
Senior, hands-on IC
