Customer Care Specialist Energiewirtschaft (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Central point of contact for customer inquiries, complaints, and billing processes in the energy sector.
Role type
Customer Care Specialist (Energy Sector)
Builds
Customer service interactions, billing documentation, and energy data management for private and business clients.
Domain
Energy industry / Utilities
Deliverable
client delivery
Required skills
Customer service, communication, data management, billing processes, documentation, internal system usage, cross-department collaboration
Preferred skills
Energy sector knowledge
Responsibilities
Handling customer inquiries and complaints via phone and email, managing billing and invoicing, updating customer data, documenting contacts in IT systems, collaborating with internal departments.
Seniority
Entry-level to Junior