Senior VoIP Call Manager
Core
Senior VoIP Call Manager responsible for administering Cisco Unified Communications Manager (UCM), managing mobile systems, and ensuring service availability for Los Angeles AFB.
Role type
Senior IC VoIP Systems Administrator
Builds
VoIP call management services and mobile system support for military mission partners
Domain
Defense / Telecommunications
Deliverable
infrastructure
Required skills
Cisco UCM administration, VoIP troubleshooting, system backup and recovery, endpoint management, network configuration, patch management
Preferred skills
Cisco CCNA/CCNP certification, mobile endpoint management, network security protocols
Technologies
Cisco UCM, Cisco Support, Mobile Network Security
Responsibilities
Install and upgrade Cisco UCM software releases, perform system backups and data recovery, configure and maintain UCM client endpoints, troubleshoot VoIP and mobile system issues, monitor system performance and logs, apply patches and updates, document configurations and activities, prepare performance reports
Seniority
Senior, hands-on IC
