Firewall Operations Engineer
Core
Provide Tier 2 monitoring, management, and troubleshooting for perimeter security devices including firewalls, proxies, and mail transport agents for federal government clients.
Role type
Senior IC firewall operations engineer
Builds
Maintains and operates foreign-post network integrations with core network and complex cloud environments
Domain
Cybersecurity, network security, federal government IT
Required skills
Palo Alto firewall configuration, Panorama monitoring, TCP/IP networking, CLI, network traffic analysis, ServiceNow, Visio, outage management
Preferred skills
Azure Cloud, Cisco Firewall, FortiGate, A10 load balancers, proxy platforms, URL filtering, NeuralStar, DevOps
Technologies
Palo Alto, Panorama, FortiGate, Cisco Email Security, A10, Azure Firewall, Cloudflare, ServiceNow, Visio, NeuralStar
Responsibilities
Monitor ServiceNow for incidents and service requests; configure firewall rules and policies; troubleshoot firewalls and proxy platforms; analyze network traffic captures; conduct device maintenance and software upgrades; document operations and maintain network diagrams; support incident response teams with block requests; draft outage notifications; maintain shift logs and SOPs.
Seniority
Senior, hands-on IC