Sachbearbeiter (m/w/d) – Telefonisches Forderungsmanagement
Hybrid
Core
Telefonical debt collection and payment agreement management for customers.
Role type
Junior accounts receivable specialist (phone)
Builds
Payment agreements and collection processes for clients
Domain
Finance / Debt Collection
Deliverable
client delivery
Required skills
Phone communication, negotiation, MS Office, structured work, German (fluent)
Preferred skills
Call center experience, customer service experience, debt management experience
Responsibilities
Conduct friendly and solution-oriented phone conversations with customers, arrange payment agreements, document call contents and payment arrangements, monitor out-of-court collection procedures, collaborate with internal departments and authorities