SAP Consultant Customer Service (m/w/d)
Core
SAP Consultant specializing in Customer Service (CS) solutions, optimizing international service processes and integrating modern SAP technologies.
Role type
SAP Consultant (Customer Service)
Builds
SAP CS solutions, service-oriented process landscapes, and system integrations for digital service processes.
Domain
Enterprise Resource Planning (ERP) / Customer Service / Digital Transformation
Required skills
SAP CS expertise, process analysis and design, requirement gathering, solution architecture, system integration, user training
Preferred skills
Modern SAP Service solutions, interface technologies, international project management
Technologies
SAP CS, SAP Service solutions, Interface technologies (via careerplan.io/jobs/g9b326be-sap-consultant-customer-service-mwd-at-hays-ag)
Responsibilities
Advise internal departments on designing and optimizing international Customer Service processes; Maintain and evolve existing SAP CS solutions and process landscapes; Analyze requirements and lead international template and rollout projects; Coordinate integration with adjacent SAP modules and applications.
Seniority
Mid-Senior, hands-on IC
