Senior Consultant SAP Customer Experience (m/w/d)
Core
Consulting role guiding clients through digital transformation of the entire customer journey, from marketing to sales and service processes.
Role type
Senior SAP Customer Experience Consultant
Builds
Integrated end-to-end solutions combining SAP CX portfolio (Sales, Service, Commerce, Marketing Clouds) with SAP S/4HANA and other systems
Domain
Enterprise Software / SAP / Customer Experience
Required skills
SAP CX solution expertise, SAP S/4HANA integration, sales/service/marketing process knowledge, workshop facilitation, solution implementation, system integration, cloud architecture understanding
Preferred skills
Automotive/Telecom/Manufacturing industry experience, modern interface technologies
Responsibilities
Design and implement SAP CX solutions, analyze business processes for optimization, lead workshops and create technical concepts, support testing and go-live phases, collaborate in international teams
Seniority
Senior, hands-on IC
