ETIC, SAP CX Consultant - Senior Associate
Core
Advise leading companies on implementing and integrating SAP CX tools for Sales or Service to support their digital transformation and improve customer experience strategies.
Role type
Senior SAP CX Consultant (Sales/Service)
Builds
SAP CX implementations and integrations for global clients across various industries
Domain
Technology / Enterprise Software / Customer Experience
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SAP CX Sales, SAP CX Service, SAP S/4HANA Service, SAP CRM, process improvement, system configuration, integration with Finance/Sales/Logistics
Preferred skills
AI and automation knowledge, leading teams, workshops
Technologies
SAP CX, SAP S/4HANA, SAP CRM
Responsibilities
Gather customer requirements, design and improve business processes, configure SAP systems, suggest system enhancements, lead teams of experts, present solutions to clients
Seniority
Senior, hands-on IC with mentorship potential
