Assistenz im Kundensupport (m/w/d)
Hybrid
Core
Central point of contact for daily customer questions regarding payment transactions and daily transactions, identifying customer needs and developing solutions.
Role type
Customer support assistant
Builds
Trustful customer relationships and competitive payment solutions
Domain
Financial services / Payments
Deliverable
client delivery
Required skills
Fluent in at least three of: English, German, Japanese, Korean; PC applications; MS Office
Preferred skills
Customer service experience
Responsibilities
Answer daily customer questions about payment transactions; Identify and manage risks in payment transactions; Track market trends; Create regular reports on customer activities and product performance
