Epic Application Analyst - MyChart Portal
Core
Primary support contact and analyst for the Epic MyChart patient portal, guiding workflow design, resolving technical issues, and ensuring system improvements meet business needs.
Role type
Application Analyst (Epic MyChart)
Builds
Patient portal functionality, system improvements, and training materials
Domain
Healthcare / Electronic Health Records (EHR)
Deliverable
product features
Required skills
Epic application certification, EHR configuration and build, system analysis and design, troubleshooting, workflow design, project management principles, stakeholder coordination, training development
Preferred skills
Experience with interface engine developers, knowledge of healthcare workflows, automation support
Technologies
Epic, MyChart, EHR systems
Responsibilities
Identify and resolve application issues, guide workflow design and testing, implement system changes, act as liaison between users and Epic implementation staff, participate in training and support end users, review project status, perform system analysis and maintenance, create training materials and SOPs, assist with upgrades and new functionality demos
Seniority
Junior to Mid-level, hands-on IC