Epic Application Manager, Day Shift, Patient Access/Revenue Cycle
Core
Lead Epic application teams for Patient Access and Revenue Cycle implementations, optimization, and support within a healthcare setting.
Role type
Senior Epic Application Manager (Revenue Cycle)
Builds
Epic patient access and revenue cycle applications (Cadence, Prelude, Resolute, etc.)
Domain
Healthcare / Clinical Informatics
Required skills
Epic application management, team leadership, project management, workflow design, change control, stakeholder partnership, healthcare operations knowledge
Preferred skills
Master's degree, 3+ years management experience, Epic certifications, PMP, Lean Six Sigma Green Belt, IT service management practices
Technologies
Epic (Cadence, Prelude, Referrals, Real-Time Eligibility, Resolute Hospital/Professional Billing, Claims, Remittance, Charge Router, Revenue Guardian)
Responsibilities
Lead assigned Epic application teams through implementation, optimization, testing, and go-live; Directly supervise analysts including performance management and hiring; Coordinate activities with project directors, vendors, and clinical stakeholders; Oversee application support, upgrades, and issue management; Ensure application build and production support meet organizational standards; Develop team capabilities through mentoring and process improvement.
Seniority
Senior, hands-on IC with management responsibilities