Epic Application Manager, Day Shift, Patient Access/Revenue Cycle
Core
Lead Epic application teams for Patient Access and Revenue Cycle implementations, optimization, and support within a healthcare system.
Role type
Senior Epic Application Manager (Revenue Cycle)
Builds
Epic patient access and revenue cycle applications (Cadence, Prelude, Resolute, etc.)
Domain
Healthcare / Clinical Informatics / Revenue Cycle Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Epic application management, team leadership, project management, workflow design, change control, stakeholder partnership, healthcare operations knowledge
Preferred skills
Master's degree, 3+ years management experience, Epic certifications, PMP, Lean Six Sigma Green Belt, IT service management practices
Technologies
Epic (Cadence, Prelude, Referrals, Real-Time Eligibility, Resolute Hospital/Professional Billing, Claims and Remittance, Charge Router, Revenue Guardian)
Responsibilities
Lead assigned Epic application teams through implementation, optimization, testing, go-live planning, stabilization, and upgrades; Directly supervise Epic application analysts including performance management and hiring support; Coordinate application activities with project directors, operational leaders, and technical teams; Oversee application support, upgrades, issue management, and risk identification; Ensure application build, workflow design, and production support meet organizational standards; Develop team capabilities through mentoring and continuous process improvement; Maintain expertise in Epic functionality and healthcare technology trends.
Seniority
Senior, hands-on IC with management responsibilities