L2.5 Support Engineer
Core
Provide advanced application support, debugging, and incident resolution for investment management systems.
Role type
Senior L2.5/L3 Application Maintenance & Support Engineer
Builds
Stable production environments for investment management platforms
Domain
Investment Management / Capital Markets
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Investment Management domain expertise, L2.5/L3 production support experience, data engineering concepts, API management, Python scripting, PLSQL, ReactJS, troubleshooting, incident lifecycle management
Preferred skills
Linux/Windows OS, batch monitoring tools, SQL databases, visualization tools, web development, microservices, Docker/Kubernetes, statistical theory
Technologies
Aladdin, Restful APIs, Java Microservices, Git/Bitbucket, ServiceNow/JIRA, Autosys, Ctrl-M, MS SQL, Snowflake, Power BI, Tableau, Docker, Kubernetes
Responsibilities
Analyze and debug code-level issues across the tech stack, manage incident response within SLAs, collaborate on release management and environment readiness, drive root cause analysis for data workflows, ensure production security and stability, participate in disaster recovery and environment setup
Seniority
Senior, hands-on IC
