Mitarbeiter (w/m/d) in der Verwaltung -Bereich Hausnotruf
Core
Administrative support for a home emergency alert service, handling customer inquiries, contract management, and dispatch coordination for technical services.
Role type
Administrative specialist (customer service & operations)
Builds
Customer service interactions, dispatch schedules, billing documentation
Domain
Social services / Home emergency alert technology
Deliverable
dashboards & analysis
Required skills
Customer service, contract administration, dispatch coordination, billing management, MS Office (Word, Excel, Outlook, Teams), data entry
Responsibilities
General consultation for new and existing customers, preparation of work orders and customer contracts, device data entry and programming documentation, dispatching technical service teams, complaint management, invoice creation and cost clarification with public carriers