Senior ServiceNow Developer / Architect
Core
Lead the architecture, design, development, and support of enterprise ServiceNow applications and platform capabilities for a major insurance company.
Role type
Senior ServiceNow Developer / Architect
Builds
Enterprise ServiceNow solutions across ITSM, CMDB, asset management, integrations, and future platform expansion.
Domain
IT Service Management / Enterprise Software Platform (via careerplan.io/jobs/g7d864f4-senior-servicenow-developer-architect-at-genesis10)
Required skills
Advanced JavaScript, Glide API, ServiceNow data model, platform security, ACLs, scoped applications, integration patterns, Flow Designer, Integration Hub, REST/SOAP APIs, MID Server, platform automation, enterprise system integrations
Preferred skills
Git, ATF, ServiceNow DevOps tools
Technologies
API Architect, CMDB, DevOps, Flow, Git, ITSM, JavaScript, REST, SOAP, Security, ServiceNow, UX, UI Design
Responsibilities
Lead architecture, design, development, and support of enterprise ServiceNow applications; Design and develop business rules, script includes, REST/SOAP integrations, UI actions, custom applications, workflows, Flow Designer automation, and platform services; Define scalable, secure, and maintainable solutions across ITSM and other ServiceNow modules; Collaborate with process owners, business analysts, technical teams, and vendors to shape requirements, solution designs, implementation plans, and platform roadmaps; Set platform engineering standards for security, performance, reliability, maintainability, upgrade safety, and alignment with ServiceNow best practices; Participate in sprint planning, code reviews, and deployment activities; Troubleshoot complex platform issues, perform root-cause analysis, provide technical mentoring, and offer escalation support; Establish and enforce platform governance, development standards, release controls, technical documentation, and architectural decision processes; Lead platform upgrades, patch readiness, regression planning, technical impact assessments, and remediation of upgrade-related findings; Manage and prioritize the technical enhancement and defect backlog; Lead new service implementations and modernization initiatives involving CMDB, HAM, SAM, integrations, service catalog, workflow automation, reporting, and operational dashboards
