System Analyst Warenwirtschaftssystem (m/w/d)
Core
Ensuring operation and evolution of IT management services for warehouse management systems (WMS), coordinating external vendors, and optimizing processes.
Role type
Senior System Analyst (WMS)
Builds
IT management services and WMS solutions
Domain
Logistics / Supply Chain / IT Operations
Required skills
WMS operation, Vendor management, ITIL v4, Ticket systems, Risk analysis, Compliance (PCI-DSS), Stakeholder management, Incident/Problem/Change management
Preferred skills
Analytical thinking, Hands-on mentality, High initiative
Technologies
ITIL v4, Ticket systems, PCI-DSS
Responsibilities
Ensure operation and evolution of WMS IT services, Coordinate external service providers, Conduct technical evaluations and define vendor requirements, Perform proactive risk analysis, Ensure compliance with security standards, Collaborate with internal stakeholders for process optimization, Lead meetings with stakeholders and vendors, Manage incidents, problems, and changes including escalation
Seniority
Senior, hands-on IC
