Logistics Analyst 3
Core
Oversees global warehouse operations from inbound to outbound, manages the Asia warehouse customer service ticketing system, and drives process improvements for the CSR Program.
Role type
Senior Logistics Analyst (Warehouse Operations & Ticketing)
Builds
Global Logistics services, Transportation, warehouse operations, inventory control, and shipping/receiving activities
Domain
Manufacturing / Supply Chain / Logistics
Deliverable
dashboards & analysis
Required skills
Data analysis, Reporting, Ticketing system management, Cross-functional collaboration, Process improvement, Change management, Escalation handling, Training
Preferred skills
SAP WMS, ASRS, 8D problem solving, Lean/Six Sigma, End-to-end warehouse operations management
Technologies
QuickBase, MS Power apps, eDMS, SAP WMS, ASRS
Responsibilities
Manage end-to-end warehouse ticketing system and resolve aging tickets; Train end users on ticketing tools; Monitor warehouse activities and dashboard metrics; Collaborate with cross-functional teams (Manufacturing, Finance, Logistics); Present status updates at business meetings; Review and revise process/training documents.
Seniority
Senior, hands-on IC