Serviceberater Energiewirtschaft (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Customer service advisor for the energy sector, handling inquiries, contract changes, and billing issues via phone and email.
Role type
Customer service advisor (energy sector)
Builds
Customer service processes and billing operations for energy customers
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
Commercial training or equivalent experience, PC proficiency, independent work, reliability
Preferred skills
Experience in the energy sector
Responsibilities
Answering customer inquiries via phone and email, processing contract changes and complaints, maintaining customer and contract data, reviewing and processing invoices, coordinating with internal departments
Seniority
Entry-level to Mid-level