250 Gateway Blvd, South San Francisco, US_CA 94080
Core
Comprehensive training program for hotel operations roles including orientation, housekeeping supervision, front desk operations, and guest relations.
Role type
Hospitality operations trainee and supervisor
Builds
Guest room standards, front desk operations, VIP guest services, and team performance
Domain
Hospitality / Hotel Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
guest room inspection, staff scheduling, team coaching, front desk system operation, check-in/check-out procedures, cashiering, VIP guest coordination, complaint resolution, house counts, room key control, up-selling techniques
Preferred skills
post-secondary hospitality education, hospitality degree, experience in ultra-luxury hotel industry, demonstrated career growth, commitment to employers
Technologies
front desk computer systems, house bank systems, guest database management
Responsibilities
inspect guest rooms and public spaces, schedule and supervise housekeeping staff, manage front desk operations and guest check-ins, handle VIP arrivals and special requests, resolve guest concerns, maintain house bank and daily reports, coordinate with operating departments
Seniority
Entry-level to Supervisory