Product Owner - ServiceNow Platform - Hybrid
Core
Own and maintain product backlogs for ServiceNow areas, prioritizing features and enhancements to support digital transformation and platform modernization.
Role type
Senior Product Owner (ServiceNow Platform)
Builds
ServiceNow platform enhancements and strategic initiatives (SPM, SAM/HAM, CMDB, BCM, SecOps, ITSM, HRSD)
Domain
Enterprise IT Service Management (ITSM) and Digital Transformation
Deliverable
product features
Required skills
Product Ownership, Business Analysis, Agile/Scrum delivery, backlog management, prioritization, stakeholder management, ServiceNow platform experience
Preferred skills
SPM, SAM/HAM, CMDB, BCM, SecOps, ITSM, IRM, HRSD, Employee Experience/Portals, CSPO, SAFe POPM
Technologies
ServiceNow, CMDB, ITSM, SPM, SAM/HAM, BCM, SecOps, HRSD
Responsibilities
Own and maintain product backlogs across assigned ServiceNow areas; Prioritize features, enhancements, defects, and technical debt; Facilitate workshops, backlog refinement, and requirements discussions; Represent the customer throughout the delivery lifecycle; Collaborate with Scrum Masters, Business Analysts, developers, testers, and architects; Partner with the Product Manager to turn strategic roadmap objectives into actionable work; Coordinate work across ServiceNow product domains.
Seniority
Senior, hands-on IC