Mitarbeiter telefonische Kundenbetreuung (m/w/d) – 2.600 € / Monat HOMEOFFICE
Hybrid
Core
Providing telephone-based customer support and billing administration for private and business clients in the energy sector.
Role type
Customer service representative (billing & support)
Builds
Customer service interactions and billing processes for energy clients
Domain
Energy industry + Customer service
Deliverable
client delivery
Required skills
telephone communication, written communication, data entry, billing processing, IT system usage, administrative tasks
Preferred skills
knowledge of the energy sector
Responsibilities
Handling customer inquiries and complaints via phone and email, managing customer master data, processing billing and invoicing tasks, documenting customer interactions in IT systems, collaborating with internal departments to resolve customer issues