Salesforce Business Analyst
Hybrid
Core
Bridge between business stakeholders and technology teams to optimize Salesforce platform usage and support process improvement for over 200 users.
Role type
Salesforce Business Analyst
Builds
Salesforce reports, dashboards, KPIs, user stories, process flows, and functional specifications
Domain
CRM / Enterprise Software
Deliverable
dashboards & analysis
Required skills
Salesforce configuration, requirement gathering, process mapping, report/dashboard creation, Agile/Scrum participation, stakeholder communication
Preferred skills
Salesforce Administrator Certification, Scrum Master certification, enterprise Salesforce environment support, process improvement background
Technologies
Salesforce CRM
