Catalyst Velocity Data Center Technician
Core
Rack-and-stack, install, upgrade, replace, troubleshoot, and decommission server and network hardware in a data center environment.
Role type
Data Center Technician (IC)
Builds
Oracle Cloud Infrastructure hardware and networking systems
Domain
Cloud Infrastructure / Data Center Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
hardware maintenance, cabling installation, network connectivity verification, inventory management, SOP adherence, physical lifting, ladder climbing, confined space work, shift work, local travel
Preferred skills
ServiceNow, JIRA, enterprise server/storage/networking support, TCP/IP fundamentals, Linux CLI, RAID, fiber optics, structured cabling, ESD/electrical safety certifications
Technologies
JIRA, Linux, ServiceNow, TCP/IP, Oracle Cloud Infrastructure
Responsibilities
Perform rack-and-stack work for servers and network equipment; install, upgrade, replace, and decommission hardware; carry out break/fix activities; install, label, test, and maintain copper and fiber cabling; monitor and respond to work via ticketing systems; document findings and resolutions; escalate complex issues; maintain inventory and asset management systems; support warehouse and logistics operations; adhere to security and compliance requirements; collaborate with engineering teams and vendors; support onboarding and training for less-experienced technicians.
Seniority
Entry-level to Mid-level, limited supervision