Kaufmann (m/w/d) - gerne auch Quereinsteiger
Core
Customer service and order management for a pharmaceutical packaging company, handling inquiries, offers, and logistics documentation.
Role type
Junior-to-mid level commercial assistant (sales & operations)
Builds
Packaging solutions for the pharmaceutical and cosmetics industry
Domain
Manufacturing / Pharma packaging
Deliverable
product features
Required skills
Customer communication, order processing, ERP/CRM management, cross-functional collaboration, process improvement
Preferred skills
Commercial training (advantageous but not required), adaptability, team support
Technologies
ERP systems, CRM systems, email management
Responsibilities
Handle customer inquiries via phone and email, create offers and process orders, manage invoices and returns, maintain customer data in systems, manage public email inboxes, support sales/purchasing/logistics teams, assist in onboarding new colleagues, suggest process improvements