Mitarbeiter (m/w/d) Kunden- und Auftragsmanagement
On-site
Core
Process customer orders from receipt to internal handover, manage customer correspondence, and maintain order data.
Role type
Customer and Order Management Specialist
Builds
Order processing workflows and customer service interactions
Domain
Wholesale and services
Required skills
Order processing, customer correspondence, data entry, sales support, complaint resolution
Preferred skills
ERP systems, Office applications
Responsibilities
Capture and process customer orders, handle written and phone correspondence with customers, maintain order data in systems, support sales in offer creation, clarify deviations and complaints
Seniority
Entry-level to Mid-level