Operations Support Specialist - Tech Focus
Core
Support terminal operations systems and hardware for logistics/transportation clients, ensuring seamless operation through troubleshooting and system checks.
Role type
Operations Support Specialist (IT/Terminal Systems)
Builds
Terminal applications, OCR/GPS/RFID systems, and mobile data terminals for logistics operations
Domain
Logistics / Transportation Technology
Required skills
data extraction, system troubleshooting, hardware maintenance, OCR/GPS/RFID support, customer service escalation
Preferred skills
analytical abilities, independent work, continuous learning of operational processes
Technologies
OCR, GPS, RFID, mobile data terminals, workstations
Responsibilities
Conduct comprehensive system checks before shifts, assist in troubleshooting Terminal Applications, monitor and maintain system hardware, adhere to escalation procedures during outages, deliver customer service support
Seniority
Mid-level, hands-on IC