Logistics Technician
Core
Coordinate with suppliers to process warranty claims and failed hardware devices, manage inventory tracking, and handle Return Merchandise Authorization (RMA) logistics.
Role type
Logistics Technician (IT Hardware)
Builds
Warranty claim resolutions, RMA shipments, and accurate inventory records for IT hardware.
Domain
Information Technology / Supply Chain / Logistics
Deliverable
client delivery
Required skills
Inventory management, RMA processing, supplier coordination, physical inventory tracking, security policy compliance, heavy-load equipment operation
Preferred skills
Experience with configuration management databases, asset management repositories, stock reconciliation
Technologies
Configuration management databases, asset management repositories
Responsibilities
Process warranty claims and failed vendor hardware devices, coordinate RMA shipments and returns, maintain accurate logical and physical inventory records, reconcile inventory discrepancies, operate heavy-load movement equipment
Seniority
Junior, hands-on IC