Junior Salesforce BA / Product Owner
Core
Translating business needs into actionable user stories and managing product backlogs for Salesforce implementations.
Role type
Junior Business Analyst / Product Owner
Builds
Salesforce platform solutions (Sales Cloud, Service Cloud) for business stakeholders
Domain
Enterprise Software / CRM
Deliverable
product features
Required skills
User story writing, acceptance criteria definition, backlog management, Agile/Scrum facilitation, requirements analysis, stakeholder communication, problem-solving
Preferred skills
Salesforce Administrator certification, Certified Scrum Product Owner (CSPO), AI-assisted productivity tool usage (Salesforce Agentforce, BOB), Jira/Azure DevOps familiarity
Technologies
Salesforce, Azure, Jira, DevOps, watsonx orchestrate
Responsibilities
Gather and document business requirements from stakeholders, translate needs into user stories with acceptance criteria, maintain and prioritize product backlog, participate in Agile ceremonies, facilitate requirements workshops, validate requirements for development readiness, partner with Salesforce Administrators and Developers, apply understanding of Salesforce platform capabilities, leverage AI-assisted tools for story creation
Seniority
Junior, hands-on IC