Field Service Manager (m/w/d)
Core
Manage field service operations, coordinate technician deployments, and ensure customer satisfaction for water treatment and fluid dosing solutions.
Role type
Field Service Manager
Builds
Field service operations and customer support for water treatment and fluid dosing systems
Domain
Industrial manufacturing / Water treatment technology
Required skills
Technical training in engineering, multi-year experience in plant construction, SAP proficiency, MS Office skills, English communication
Preferred skills
Customer orientation, structured work approach, supplier collaboration
Responsibilities
Accompany customers and technicians through all service questions until order completion, plan and coordinate flexible and economical field service deployments across Germany, act as a link between field service activities and commercial order control, clarify technical details of field service assignments, collaborate with suppliers, verify order data for completeness and feasibility