Team Lead & Senior Consultant (m/w/d) Salesforce
Core
Lead and manage a team of Salesforce consultants to develop innovative service processes and end-to-end solutions for clients.
Role type
Senior IC Salesforce Team Lead & Consultant (Service Cloud/Field Service)
Builds
Service processes, Service architectures, and integrations with SAP and ServiceNow
Domain
Customer Service / Enterprise Software Consulting
Required skills
Salesforce consulting, Service Cloud, Field Service, Service architecture, System integration, Team leadership, Client relationship management
Preferred skills
SAP, ServiceNow
Technologies
Salesforce, SAP, ServiceNow
Responsibilities
Lead and develop a team of Salesforce consultants, Design and implement end-to-end service processes, Coordinate system integrations (Salesforce, SAP, ServiceNow), Develop consulting solutions and assess feasibility, Acquire and manage client relationships
Seniority
Senior, hands-on IC with team leadership