Senior ServiceNow Developer
Core
Design, develop, configure, and implement custom ServiceNow applications, modules, and enhancements for federal government clients. (via careerplan.io/jobs/g15cc0e6-senior-servicenow-developer-at-itc-digital-solutions-llc)
Role type
Senior ServiceNow Developer (Federal Government)
Builds
Custom ServiceNow solutions, workflows, and integrations for federal agencies
Domain
Federal Government / IT Service Management (ITSM)
Required skills
ServiceNow development, JavaScript, platform scripting, federal government client support, Agile/Scrum, analytical troubleshooting, technical design translation
Preferred skills
ServiceNow core modules (Service Catalog, Service Portal, Incident Management, Knowledge Management, Reporting, Dashboards), ITSM/ITAM/CMDB processes, ITIL best practices, PMP/PRINCE2, enterprise-scale environments, data analysis, performance optimization
Technologies
ServiceNow, JavaScript, AI, CMDB, Incident Management, ITIL, ITSM, Security, UX, UI Design, LESS
Responsibilities
Design, develop, configure, and implement ServiceNow applications, modules, and enhancements; Support multiple ServiceNow instances and domains for internal and external customers; Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices; Develop and maintain custom ServiceNow functionality, workflows, and integrations; Troubleshoot platform issues and identify improvements to system performance, scalability, and reliability; Ensure solutions meet security, governance, and federal compliance requirements
Seniority
Senior, hands-on IC