Technical Operations Support Engineer
Core
Build a technical support framework and monitor production systems for Blockchain Incubators applications across Bitcoin, Ethereum, Solana, and other public blockchains.
Role type
Technical Operations Support Engineer (Blockchain/DevOps)
Builds
Diagnostic tools, user documentation, and strategic support resources for digital asset applications
Domain
Blockchain technology, DevOps, Cloud Infrastructure
Required skills
Incident lifecycle management, runbook creation, proactive monitoring, log analysis (JSON/XML), API investigation (Postman/cURL), code review (Git/GitHub), scripting (Python/JS/Go/Rust/Java)
Preferred skills
Cloud certifications (AWS/Azure/GCP), Kubernetes (CKA), public blockchain node management, smart contract execution (Solidity)
Technologies
AWS, Azure, CloudWatch, Datadog, Prometheus, Grafana, Jira, ServiceNow, Git, GitHub, Postman, cURL, Python, JavaScript, TypeScript, Go, Rust, Java, Solidity, NodeJS
Responsibilities
Build diagnostic tools and documentation from scratch, monitor production systems for blockchain applications, provide first-line support for after-hours incidents, partner with Core Development to improve stability
Seniority
Mid-level (2–5 years experience), hands-on IC
