Desktop Home Assessor
Core
Manage a team of Desktop Home Assessors to handle end-to-end home insurance claims using virtual tools.
Role type
Team Leader for Desktop Home Assessors (Property Claims)
Builds
Home insurance claims management and settlement
Domain
Insurance / Property Claims / Residential Construction
Deliverable
client delivery
Required skills
Team leadership, Insurance building/estimating/restoration experience, Residential building practices knowledge, Technical report interpretation, Decision-making, Stakeholder management
Preferred skills
Trade background, Fast-paced environment adaptability
Responsibilities
Provide day-to-day leadership and support to claims professionals, Monitor team performance and SLAs, Coach and mentor team members, Escalate complex claims and provide technical guidance, Conduct desktop assessments of property damage, Determine cause of damage and policy coverage
Seniority
Manager, team leadership