User Experience Researcher II
Core
Conduct end-to-end user research to shape WHOOP products and member experiences across hardware, software, and emerging technologies.
Role type
User Experience Researcher II
Builds
Hardware, software, and emerging technology products for human performance and healthspan
Domain
Health technology / Human performance
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Mixed methods research design, qualitative and quantitative research execution, study moderation, data synthesis, stakeholder collaboration, AI tool integration
Preferred skills
Experience in healthcare or customer-focused environments, passion for behavior change
Technologies
AI-enabled research workflows
Responsibilities
Execute end-to-end user research projects from planning to reporting, select and apply research methods (interviews, usability studies, surveys, diary studies), partner with cross-functional teams to align on objectives, synthesize findings into actionable insights, lead sequential research projects, explore emerging research methods and AI workflows
Seniority
Mid-level, hands-on IC
