Sr. User Researcher
Core
Conduct user research and testing for Peloton's hardware (Bike, Tread, Row) and software products to optimize the holistic member journey.
Role type
Senior User Researcher (Hardware & Software)
Builds
Hardware and software products for Peloton fitness members
Domain
Fitness hardware and digital experiences
Deliverable
production ML models | product features | dashboards & analysis | research
Required skills
User research and testing, hardware human factors, physical product development, qualitative and quantitative research, research process design, remote and in-person testing methodologies, AI tool integration, analytical problem-solving, research documentation
Preferred skills
Human Factors/Ergonomics degree, software/digital interface research, quantitative survey analysis
Technologies
Interviews, ethnography, surveys, AI tools
Responsibilities
Evolve user research processes and manage roadmaps; identify and execute hardware research goals; execute software research; source participants and manage testing logistics; conduct research on prototypes and finished products; compile and present findings to stakeholders; evolve research infrastructure for seamless testing; formulate research documentation.
Seniority
Senior, hands-on IC
