Visitor Services Officer - Retail/Front of House
On-siteNo visa sponsorshipCitizens or permanent residents only
Core
Welcome visitors, answer enquiries, process retail and ticket sales, and maintain the shop floor and exhibition space at Royal Botanic Garden Sydney.
Role type
Front-of-house visitor services and retail officer
Builds
Visitor experiences and retail revenue for the Botanic Gardens of Sydney
Domain
Tourism / Botanical Gardens
Deliverable
product features
Required skills
Customer engagement, retail sales, cash handling, point-of-sale systems, clear communication, adaptability, organization
Preferred skills
Experience in retail, visitor services, tourism, or hospitality
Responsibilities
Answer visitor enquiries, recommend products and experiences, process transactions, maintain shop floor presentation, manage high visitor volumes
Seniority
Casual, entry-level to mid-level