Service Coordinator
Core
Senior volunteer leader overseeing daily operations, roster support, and incident management for local street outreach shifts.
Role type
Senior volunteer team lead / operations coordinator
Builds
Local volunteer shifts and community support services
Domain
Non-profit / Social services / Street outreach
Deliverable
client delivery
Required skills
Team leadership, incident management, roster coordination, conflict resolution, mentorship, public speaking, safe work practices
Preferred skills
Technology adaptability
Responsibilities
Provide updates to Team Leaders and volunteers on service changes; Monitor and coordinate Incident Reports; Manage volunteer performance and resolve conflicts; Mentor and support volunteers; Hold quarterly leadership team meetings; Represent the organization at events; Provide coverage for other coordinator roles; Visit shifts bi-monthly; Promote safe work practices.
