Customer Service Coordinator
Core
First point of contact for residents, guests, and visitors, handling enquiries, coordinating solutions, and supporting move-ins and community initiatives.
Role type
Customer Service Coordinator
Builds
Welcoming, supportive, and memorable living experiences for students and residents
Domain
Student accommodation and residential property management
Deliverable
client delivery
Required skills
Customer service, relationship building, communication, organization, problem-solving, administration
Preferred skills
Real estate practice certification, hospitality or retail experience
Responsibilities
Deliver outstanding customer service to residents and visitors; coordinate resident arrivals, departures, inspections, and leasing administration; partner with maintenance, cleaning, security, and contractor teams; support day-to-day property operations including mail management and reception duties