Engagement Manager
Core
Manage strategic client relationships and ensure successful delivery of digital transformation services in Product Management, Cloud, Data, and Software Engineering.
Role type
Senior Engagement Manager (IT Consulting)
Builds
Client engagements and account growth in financial services
Domain
Financial Services / IT Consulting
Deliverable
client delivery | product features
Required skills
Project/Program Management, Product Roadmap Management, Stakeholder Relationship Management, Account Growth Strategy, Risk Mitigation, Resource Allocation, Financial Services Domain Knowledge, Salesforce, AI Tools (Claude)
Preferred skills
Change Management Certification, Account Management Certification
Technologies
Salesforce, Claude (Chat, Cowork, Design)
Responsibilities
Own delivery as a billable consultant applying project/product management expertise; Develop and manage project plans, timelines, budgets, and resource allocation; Lead regular client meetings to review status and deliverables; Build and maintain relationships across client organization levels; Own revenue targets and drive SOW extensions and new opportunity proposals; Manage account health view and Quarterly Business Reviews; Align internal teams (delivery, AE, finance) on account strategy.