Senior Business Analyst
Core
Senior Business Analyst leading IAM and ServiceNow implementations in a regulated environment, gathering requirements and defining processes.
Role type
Senior IC Business Analyst (Team Lead)
Builds
Identity & Access Management (IAM) systems, IT Service Management (ITSM) workflows, and systemized project information
Domain
Cybersecurity, Identity Management, IT Service Management, Financial Services/Banking/Insurance
Required skills
IAM implementation, ServiceNow implementation, ITIL/IT Service Management, requirements gathering, process mapping, systems analysis, stakeholder management, risk and controls understanding, team leadership
Preferred skills
Experience in Financial Services, Banking, or Insurance
Technologies
ServiceNow, IAM platforms
Responsibilities
Gather requirements for IAM and ServiceNow implementations, define processes and data capture needs, support modernization of access management capability, improve project and system information capture, mentor and support two Senior Business Analysts
Seniority
Senior, hands-on IC with team leadership
