Project Manager, Implementation
Core
Plan, coordinate, and deliver customer onboarding projects for mid-market and select enterprise restaurant clients to ensure on-time, in-scope delivery.
Role type
Senior IC Project Manager (Professional Services)
Builds
Customer onboarding projects for Restaurant365 SaaS platform
Domain
SaaS / Restaurant & Hospitality
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Project lifecycle management, resource planning, stakeholder communication, risk management, cross-functional collaboration, process improvement, documentation discipline
Preferred skills
PMP or Scrum Master certification, restaurant/hospitality industry experience, SaaS onboarding background
Technologies
Monday.com, Smartsheet, Jira, Asana
Responsibilities
Manage full project lifecycle from kickoff to go-live, plan and coordinate resources, facilitate kickoff meetings, track and report progress, identify and resolve risks/blockers, maintain project documentation, contribute to delivery process improvements
Seniority
Senior, hands-on IC
