Gaming/Duty Manager
Core
Lead operations and compliance for bar, bistro, and gaming floors in a hotel venue.
Role type
Duty Manager (Hospitality & Gaming)
Builds
Customer service experiences, safe gaming environments, compliant service operations
Domain
Hospitality, Gaming, Food & Beverage
Required skills
Gaming operations, Liquor legislation compliance, Team leadership, Cash handling, WHS compliance, Customer service
Preferred skills
Supervisory experience, TAB experience, Food safety knowledge
Technologies
POS systems, Gaming terminals, Cash management systems
Responsibilities
Lead and support the team during service, Maintain compliance with liquor and gaming regulations, Ensure accuracy in cash handling and reporting, Deliver customer service across bar, bistro, and gaming areas
Seniority
Mid-level, hands-on IC