AI Conversation Designer
Core
Designing architecture, routing, and contracts for specialized AI subagents within live customer conversations to handle tasks like Q&A, discovery, and objection handling.
Role type
Senior IC AI Conversation Designer (LLM Prompting & Agent Architecture)
Builds
Autonomous customer experience platform with multi-agent workflows
Domain
Enterprise SaaS / Generative AI / Conversational AI
Deliverable
production ML models
Required skills
LLM prompting (OpenAI, Anthropic), API integration, Python prototyping, system prompt engineering, RAG knowledge-base creation, multi-media prompting, transcript analysis, copywriting
Preferred skills
Data science, software engineering, fine-tuning models
Technologies
OpenAI, Anthropic, Python, LLM APIs, RAG
Responsibilities
Design subagent architecture and routing logic; Define input/output contracts and failure handling for agents; Prototype AI workflows and coding; Train Superhumans on prompting and RAG; Document processes and mentor team members
Seniority
Senior, hands-on IC
