Learning Delivery Specialist
Core
Deliver induction programs and intermediate workshops for claims management staff in the personal injury sector.
Role type
Learning Delivery Specialist (Claims Management)
Builds
Induction programs, intermediate workshops, and learning activities for case managers.
Domain
Personal injury claims management / Workers' compensation
Deliverable
product features
Required skills
Claims management knowledge, coaching, mentoring, facilitation, instructional design testing, Microsoft Office proficiency
Preferred skills
Experience in capability development, ability to build learning solutions
Responsibilities
Deliver induction programs for new Victorian staff, facilitate intermediate-level workshops for experienced Case Managers, test new learning experiences and provide feedback to Instructional Designers
Seniority
Mid-level, hands-on IC
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