Workers Compensation Associate Claim Representative
Core
An entry-level associate claim representative who investigates, documents, and resolves workers compensation claims under close supervision while completing a 12-month training program.
Role type
Associate Claim Representative (Workers Compensation)
Builds
Claims resolution and coverage determination for injured employees
Domain
Insurance / Workers Compensation
Deliverable
client delivery
Required skills
claim investigation, policy interpretation, fraud evaluation, record keeping, communication, customer service, Microsoft Office proficiency
Preferred skills
insurance license acquisition, AI/digital transformation openness, conflict resolution
Technologies
Microsoft Office (Word, Excel, Outlook), claim management systems
Responsibilities
Review, investigate, and document workers compensation claims; assess coverage and compensability; gather information from policyholders and providers; communicate claim status to all parties; maintain accurate records in claim management systems; coordinate medical treatment to return injured parties to work.
Seniority
Entry-level / Associate