Retail Store Team Leader
Core
Lead operations and team performance at a mobile retail store while performing hands-on device repairs and customer support.
Role type
Retail Store Team Leader (Store Manager)
Builds
Mobile device sales, repairs, and customer service solutions
Domain
Retail / Consumer Electronics / Mobile Devices
Deliverable
product features
Required skills
Team leadership, device repair, customer service, KPI management, sales strategy, troubleshooting, mentoring
Preferred skills
Experience with computers, prior retail management, passion for technology
Responsibilities
Oversee store operations and meet KPIs, perform device repairs, train and mentor staff, collaborate on sales strategies, monitor performance metrics, solve technical problems
Seniority
Mid-level, hands-on IC