Head of Data Operations
Core
Operational backbone for the Data & Insight (D&I) team, ensuring work is planned, resourced, and delivered while managing Analytics Engineers and Developers.
Role type
Senior IC Head of Data Operations (People Management)
Builds
Operational plans, team capacity models, and delivery processes for the D&I function.
Domain
EdTech / AI Upskilling / Data Operations
Required skills
Data/Analytics operations planning, technical team management (Analytics Engineers/Developers), agile ceremony facilitation, stakeholder coordination, process standardization, project management tooling (Asana/Jira), people coaching
Preferred skills
Experience in fast-growing tech scale-ups, familiarity with modern data tooling and analytics workflows
Technologies
Asana, Jira, Claude
Responsibilities
Own D&I operational planning and resourcing, manage team capacity for Analytics Engineers and Developers, drive team ceremonies (sprints, standups), triage inbound support requests, implement process improvements and playbooks, coach and develop direct reports
Seniority
Senior, hands-on IC with people management
