Relationship Manager
Core
Drive customer acquisition, deposits, and credit adoption for a digital-first neobank in Nigeria through direct sales and relationship management.
Role type
Consumer Banking Relationship Manager (Sales & Acquisition)
Builds
Credit products and high-yield savings accounts for individuals and entrepreneurs
Domain
Fintech / Consumer Banking / Nigeria
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Direct sales, loan origination, deposit mobilization, offline sales strategies, customer retention, financial product simplification, networking, CRM management
Preferred skills
Experience in banking/fintech/lending, knowledge of Nigerian financial regulations, ability to work in fast-paced target-driven environments
Responsibilities
Proactively identify and engage potential customers for credit products, educate and onboard customers onto savings products, execute offline sales strategies via community events and networking, meet and exceed deposit and credit disbursement targets, build strong relationships with individuals and entrepreneurs, follow up with customers post-loan or deposit activation to ensure satisfaction, gather customer insights and report on market trends, maintain accurate sales records in CRM, collaborate with product, risk, and support teams