Tele Service Consultant
Hybrid
Core
Support members through the life insurance application process via tele-interviews and underwriting conversations.
Role type
Tele Service Consultant (Insurance)
Builds
Insurance application outcomes and underwriting decisions
Domain
Insurance / Life Insurance
Deliverable
client delivery
Required skills
phone-based communication, health and lifestyle questioning, regulatory compliance, documentation accuracy, inbound and outbound call handling
Preferred skills
customer service experience, attention to detail, ability to work independently
Responsibilities
Conduct full insurance application interviews, collect underwriting information, deliver underwriting decisions, handle inbound and outbound calls, maintain compliance and quality standards
Seniority
Entry to Mid-level, open to fresh graduates